Services

Modest solves complex usability problems. Whether you are starting with an idea or looking to get more out of something you already have, Modest provides User-Driven Design for all stages of enterprise applications.

  • Do you have an enterprise application that isn鈥檛 being supported by staff due to usability not being an implementation consideration?
  • Do you have a website or app that isn鈥檛 meeting metrics due to suspected user friction?
  • Are you in the development stages of an application and need user experience design consultation?

Modest can help.

Understand

In order to solve a problem, you need to identify what the problem is, uncover the barriers and map out what users are experiencing. By researching behaviors, interactions and motivations, we develop a plan for success by aligning with user and business goals.

Examples of the Understand Phase Services:

  • Stakeholder Engagement
  • User Testing
  • Strategy Workshops
  • User and Customer Journey Maps
  • Personas
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Design

Great design comes from understanding the people who use it.

The design direction from the Understand Phase lays a foundation for a successful product. The best ideas come from people with diverse backgrounds, open minds and a desire to make things work better. Through a range of collaborative activities, we design and build a functional prototype to test and validate.

Examples of the Design Phase Services:

  • Information Architecture (Site Map)
  • Design Workshops
  • Wireframes
  • Visual Design
  • Prototyping
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Validate

UX design is more than just, 鈥渄o the users like it?鈥 Modest understands it鈥檚 the bottom line that drives design projects. We show the ROI for every project we work on. It's easier to ask for budget with quantifiable data showing the value. If you鈥檙e not showing the cost benefit for your UX projects, let Modest show you how.

Examples of the Validate Phase Services:

  • User Testing
  • Prototype Iterations
  • Adoption Strategy
  • ROI Analysis

Develop

Modest has the full capability to take a validated prototype to market using a variety of modern technologies and approaches. We build quickly and efficiently with agile methodologies to ensure the most critical parts of your product are prioritized. We perform integration tests throughout the development process to identify and mitigate any potential causes of friction.

Examples of the Develop Phase Services:

  • Full Stack Development
  • Project Management
  • Product Implementation
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Govern

UX design doesn鈥檛 end once a product is launched. In fact, it鈥檚 just getting started. With Modest鈥檚 User - Driven product roadmap, Modest provides the oversight, expertise and management to continually improve and evolve a product鈥檚 overall user experience.

  • User Feedback and Advocacy
  • Product Maintenance
  • Content Management
  • Upgrade Planning and Execution
  • Usage Analytics and Analysis
  • Analytic Based User Testing
  • Product Health Reporting
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